How to disconnect FreeAgent from EdgeCTP

API disconnection of FreeAgent and EdgeCTP
Disconnect FreeAgent from EdgeCTP (Photo by Kristina Tripkovic)


Users of EdgeCTP can disconnect their existing connection to the online cloud-based FreeAgent accounting package when they wish to perform tasks in EdgeCTP that they don’t want replicated in FreeAgent (or at least until they re-connect or sync manually at a later date).

How to Disconnect FreeAgent from EdgeCTP

The following is a brief step-by-step guide that introduces how to disconnect FreeAgent from within EdgeCTP.

Disconnecting FreeAgent from within EdgeCTP

Make sure you have administration user access rights and login to your EdgeCTP account.

  • From the home dashboard, choose from the menu in the top left of the screen: Administration > Settings > Accounting Interface and notice that FreeAgent is connected
Connected FreeAgent with EdgeCTP
FreeAgent now connected with EdgeCTP
  • Click [Disconnect] to show the Disconnect from FreeAgent confirmation pop-up. Please note that if you have popup blockers enabled on your browser, you’ll see a warning appear, usually in the address bar (towards the right), saying that a popup was blocked. If this happens, then click the warning > Always allow popups from EdgeCTP and click [Disconnect] again to see the Disconnect from FreeAgent confirmation
  • Click [1st Disconnect FreeAgent] that will take you to FreeAgent (in a new/different tab) with a Login request for security purposes
  • Login to FreeAgent and the Connected Apps screen will appear
FreeAgent Connected Apps
Disconnect app: EdgeCTP from FreeAgent
  • Find EdgeCTP and click [Disconnect app]; when asked if you are sure, click [Disconnect App] again, and EdgeCTP will disappear from FreeAgent’s Connected App screen
  • Click on the [EdgeCTP | Settings] tab (at the top of your browser) to return you back to EdgeCTP
Getting back to EdgeCTP from FreeAgent
Disconnect in FreeAgent and return to EdgeCTP
  • On the Disconnect from FreeAgent confirmation in EdgeCTP, now click [2nd Disconnect EdgeCTP], which will clean-up connection links on EdgeCTP and return you to Administration > Settings > Accounting Interface with FreeAgent being ‘unconnected
Setting up a FreeAgent connection in EdgeCTP
Unconnected to FreeAgent

See more on FreeAgent and EdgeCTP


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