How to disconnect FreeAgent from EdgeCTP

API disconnection of FreeAgent and EdgeCTP
Disconnect FreeAgent from EdgeCTP (Photo by Kristina Tripkovic)


Users of EdgeCTP can disconnect their existing connection to the online cloud-based FreeAgent accounting package when they wish to perform tasks in EdgeCTP that they don’t want replicated in FreeAgent (or at least until they re-connect or sync manually at a later date).

How to Disconnect FreeAgent from EdgeCTP

The following is a brief step-by-step guide that introduces how to disconnect FreeAgent from within EdgeCTP.

Disconnecting FreeAgent from within EdgeCTP

Make sure you have administration user access rights and login to your EdgeCTP account.

  • From the home dashboard, choose from the menu in the top left of the screen: Administration > Settings > Accounting > AP: FreeAgent and notice that FreeAgent is connected

    FreeAgent: connected with EdgeCTP
  • Click [Disconnect] to show the Disconnect from FreeAgent confirmation pop-up.
    • Please note that if you have popup blockers enabled on your browser, you’ll see a warning appear, usually in the address bar (towards the right), saying that a popup was blocked. If this happens, then click the warning > Always allow popups from EdgeCTP and click [Disconnect] again to see the Disconnect from FreeAgent confirmation

      Disconnect FreeAgent from EdgeCTP
  • Click [1st Disconnect FreeAgent] that will take you to FreeAgent (in a new/different tab) with a Login request for security purposes
  • Login to FreeAgent and the Approved Applications screen will appear

    EdgeCTP in the approved application list
  • Find EdgeCTP and click [Revoke Access]; when asked if you are sure, click [Yes], and EdgeCTP will disappear from FreeAgent’s Approved Applications screen
  • Click on the [EdgeCTP | Settings] tab (at the top of your browser) to return you back to EdgeCTP

    Disconnected in FreeAgent and return back to EdgeCTP Settings
  • On the Disconnect from FreeAgent confirmation in EdgeCTP, now click [2nd Disconnect EdgeCTP], which will clean-up connection links on EdgeCTP and return you to Administration > Settings > Accounting > AP: FreeAgent with FreeAgent being ‘unconnected

    FreeAgent is now disconnected from EdgeCTP

See more on FreeAgent and EdgeCTP


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